We have been providing the most dependable and speedy computer repair
services for over two decades. Our expert technicians provide service
when you need it most. We are always ready to serve you. We are a proud member of the BBB to prove we stand
behind our work.
We really are your computer guy!
Many computer shops in this day and age look for the large client and as a result loose sight of the vast SOHO (small office / home office) market place. We are here for all the working class people that work from home, use the pc in a small business and need help "NOW!"
We understand what its like to run a business and have a computer go down and are here to help when you need it, we offer onsite and in shop service, most repairs can be done over night to minimize down time too without a premium charge.
Areas Serviced:: Northborough,
Marlborough, Westborough, Southborough, Hudson, Berlin,Shrewsbury
West Boylston, Upton, Hopkinton
We get lots of requests for onsite service, some times customers are a bit confused when we try and caution them on using it. why? When onsite service is used, you are billed from a door to door charge ( the time they walk in your door to the time they walk out) if its a virus call, this means you are paying a technician a hefty fee while they sit and watch a scan take place, in most cases this can be over an hour. then remove the virus, ensure the system is protected, updated, vents clean, software updates, now they are done, you get a rather large bill. We can provide the same service in shop for 1/2 to 1/3 that price. Now when its a true emergency and it requires onsite we stop what were doing and get there ASAP to help, but unlike other places, we don't just let a clock run, we are aware of time and budgets and perform our tasks quickly and efficiently to minimize the billing time, in some cases we pick up a defective system and return to our shop and repair it there at a much lower rate and then return the unit the following day and place it back in service. For our contract clients pickup and delivery of systems is performed at no charge in most cases.
As pc's get more complex and used more and more in all kinds of environments sometimes a little TLC is needed, dust, pet hair can clog the cooling vents and fans inside your pc and many pcs have built in protection now so when they get to hot, they will lower the power to the CPU to try and cool down. What's that mean? It means if your pc is clogged chances are you are running hot and your pc is running slower to try and keep cool.
New buzz words pop up ever day, things like virus, Trojan, root kits, spyware, malware, hijackers and the list goes on. The average user has no place to go and get help or advice, We are that place, give us a call or stop in.
WE HELP! We not only answer your questions, we explain what things are and do, so you have a better understanding. We feel that spending a few moments with a client to educate them about threats is priceless, we want you our customer to understand what happened, how we helped and how to make sure your protected to minimize it from happening again.
We are here to help and we stand strongly on that !
